Refund policy

Last updated: October 24, 2026

Every Slammer piece is printed just for you

We don't keep shelves of stock. Every shirt and hoodie is printed when you order it. That's why we can't take back items that arrive exactly as you ordered them. If something is wrong on our end, though, we'll fix it for free.

Damaged, misprinted or wrong item? We'll replace it or refund you

Email us within 30 days of delivery if your order:

arrives damaged or defective
has a misprint (wrong design, smudged or faded print, or clearly off-center)
isn't the product, size or color you ordered

Include your order number and a clear photo of the problem. If several items have the same issue, one photo with all of them in the frame is fine. You don't need to send anything back. Once we've confirmed the problem, we'll send a free replacement or give you a full refund for the affected items, whichever you prefer.

What we can't accept returns for

Change of mind, or ordering the wrong size or color. Please check the Size Chart on each product page before you order. Our garment-dyed and oversized tees fit differently from regular tees.
Small variations that are normal for printed-to-order clothing: print placement within about half an inch (1.3 cm), size within about 1 inch (2.5 cm) of the size chart, and slight color differences between your screen and the real garment.
A faint smell or light marks from the printing pre-treatment on a brand-new shirt. These wash out after the first wash.

Lost or undelivered orders

If tracking hasn't updated or your order hasn't arrived within 30 days of ordering, email us. Check the shipping address on your order confirmation, and ask your local post office in case the package is being held for pickup. If the package is confirmed lost in transit, we'll reship it free.

Wrong address

Please double-check your shipping address at checkout. If a package is returned to us or undeliverable because the address was wrong or incomplete, we can reship it once you pay the cost of the new shipment.

Cancellations and changes

Need to cancel or change something? Email us as soon as possible. If your order hasn't gone into production, we can cancel or edit it. Once printing has started, we can't.